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Erin Ryan

Senior product designer with 5+ years of experience based in DC. Currently designing for data-driven mobile experiences in Capital One cafes.

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Erin Ryan

Senior product designer with 5+ years of experience based in DC. Currently designing for data-driven mobile experiences in Capital One cafes.

In-Person Transactions Mobile Modernization

Templates to reduce tech effort to launch new experiences by 40%.

ATM marketing templates

ATM marketing templates to increase awareness of self service banking features. Initial test performed 2x better than initial estimates.

Recoveries vision

Core needs and pain points for the future of the Capital One Recoveries process.

Case servicing center

A new web hub for claims updates, no phone calls needed.